Author Archives: admin

Shoestring Budgets

March 29, 2013 by Leave a comment
Shoestring Budget image

Photo courtesy Dacotah Media.

Carpet Cleaners on Shoestring Budgets

Have you noticed how many carpet cleaners there are in Charlotte? Not just Charlotte, mind you, but in Huntersville, Cramerton, York, Ft. Mill, Belmont, Davidson, Mint Hill… well, you get the idea. Have you ever wondered why?

Carpet Cleaners Provide a Valuable Service

First of all, carpet cleaners provide a very valuable service. Let’s face it, there is lots of business, too! Most residential properties have carpeting. All of them have upholstery! Carpets, rugs, upholstery and even mattresses need to be cleaned regularly. Manufacturers recommend regular, professional cleaning to prevent wear and tear and to remove toxins and allergens. Plus, once carpets have been cleaned, they look and smell nice!

Residential properties aren’t the only source of business, either. Offices large and small often have carpeting. Commercial carpet cleaning can be very lucrative. Not only do office buildings need to have their carpets cleaned, but so do rental properties, apartment buildings, condos and town homes.

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Published in Carpet Cleaning

Have You Ever Had Your Upholstery Cleaned?

March 7, 2013 by Leave a comment

Furniture Upholstery imageHave You Ever Had Your Home’s Upholstery Cleaned?

Have you ever been asked by your cleaner?

The next time you need your carpets cleaned, get your upholstery cleaned, too! Upholstery suffers from the same woes as do carpets. The main difference is that carpets get stepped on more. (If you have small children or pets, this may not be the case!) Furniture upholstery gets wiped on with greasy fingers, collects dust and dust mites, and seems to be a magnet for pet hair. People with long hair tend to leave behind gifts for upholstery, too! During flu season, upholstery can get sneezed on or—more likely—contagious fingers can leave behind bugs you don’t want. During summer months—especially in humid areas like Charlotte, NC—sweaty backs can stain upholstery. Not a pretty sight, but it does happen. With all these reasons for cleaning your home’s upholstery, have you ever had it cleaned? Has any cleaner you have had over even asked if you would like it cleaned?

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Published in Upholstery Cleaning

Bottom Feeders

March 7, 2013 by Leave a comment

Image of chick going Cheap! Cheap!There’s a Crowd at the Bottom

If you’ve done a search lately for Charlotte, NC carpet cleaners, you’ve no doubt found a lot of listings! Same goes for CraigsList. There are a lot of cleaners all shouting the same thing, “Hire us! We’re the cheapest!” Have you noticed how crowded it is at the bottom? If all of these cleaners are doing their level best to show who is cheapest, you have to ask yourself why. As we all know, cheap doesn’t equate to quality. If a business offers a service based solely on the fact that it’s practically given away, then what does that say about the quality of that service? 

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Published in Carpet Cleaning

No Need To Over-Saturate

March 5, 2013 by Leave a comment

Why Over-Wet Carpets While Cleaning?

In a previous post, a video showed how easily a certain brand of carpet could be cleaned even after being soiled and trampled by zoo animals for three weeks. Professional cleaners were called in and they used hot water extraction (steam) cleaning to clean the carpets. And clean the carpet they did! However, they used a lot of water during their cleaning and sloshed that water all over the place. Very unprofessional! Now, admittedly, perhaps they needed to use that amount of water to clean elephant dung that had been mashed into carpeting for a three week period, but that detracted from the effectiveness of the video. In your home, Cline Services would never over-wet your carpets!

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Published in Carpet Cleaning

Chatty Cleaners

March 3, 2013 by Leave a comment
No Cell Phones Allowed image

Did Your Last Carpet Cleaner Talk More
on His Cell Phone Than Clean?

Is there anything more annoying than someone talking on a cell phone in a restaurant? Or perhaps the line at the bank? OK, perhaps most of us have been guilty of one of these at least once, but hopefully most of us don’t take calls all the time. After all, Charlotte, NC is a Southern city and we Southerners supposedly have manners. For some reason, however, small business people in particular tend to take calls everywhere.

Taking Cell Phone Calls Is Not Good Business

While trying to provide good customer service to everyone, a one person shop will often take calls as soon the phone rings. However, by taking calls on the job, is this providing good customer service to the most important person—the current client? Think about it from the customer’s point of view. Wouldn’t you want your carpet cleaning guru to concentrate on the present job rather than trying to multi-task handling questions from other customers or booking appointments? Just how attentive to stains or proper carpet care can someone be if they are chatting on a cell phone? Would you trust them with your upholstery cleaning? Or even to clean a mattress?

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Published in Carpet Cleaning