Quality over quantity

March 3, 2013 by

When you hear a phrase like “artisan cheese,” “micro-brewery,” “small batch anything,” “designer” or “gourmet,” the first thing that comes to mind is QUALITY. (And OK maybe price, but more on that in a moment.)

So why would you settle for a “fast food type” of carpet cleaner to take care of something as expensive and important as your carpeting? As owner-operator of my company, Cline Services, offering carpet and upholstery cleaning in the Charlotte, NC area, my main objective is personal service to get my customer to call me back again and again. And I keep my prices more than competitive by keeping my overhead low (a home office), using trusted, experienced part time assistants, and buying materials in bulk or special pricing just to name a few. And with twenty years of experience just with my own company, that’s a value you can't put a price on.

And I don’t offer a menu that reads like a book. No tile cleaning, no wood floor cleaning, no flood restoration.

And there’s a phrase I like to use when comparing me to the large companies: When you hire me, you get ME. You’ll know who's coming to your door. Each and every time.

Thanks, Chip Cline.

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